"I rarely write reviews, but I felt compelled to write one for FTD. I needed at minimum an oil change on my 2008 Road King th..."
"I rarely write reviews, but I felt compelled to write one for FTD. I needed at minimum an oil change on my 2008 Road King that sits more than it is ridden (sad). I was having some starting issues and try to avoid the dealers to give the independent repair shops my business. I did some research and saw the reviews for FTD and the compliments to the owners. My experience was no exception. Ken answered right away and spent time with me on the phone getting the lay of the land with my bike to provide the proper recommendation for what work most likely needed to be done. When I explained the idling issues, instead of trying to make up some expensive problem that it could be, his comment was, "Probably just some old gas." This is exactly what I had read online was most likely my issue. I very much appreciate the honesty and good pricing this dealership has provided before even walking in the door. I will post an update after my bike is serviced next week."